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Wherever you are on your breastfeeding journey, we are here to help guide you. Have a quick question? Please check out our Frequently Asked Questions below.
questions? We have answers
Product Questions
How long should I keep taking your supplements?
- Our Advanced Lactation Formula is designed to support your milk supply throughout your breastfeeding journey. You can use it as long as you feel it’s beneficial for you and your baby. Some moms find that they achieve their desired milk production goals within a few weeks and no longer require the supplement. For others, they continue using it for a longer period to maintain their milk supply or to support a boost during certain times, like during growth spurts or when returning to work.
- Our Lactation Flow Formula is designed to increase your letdown and aid in milk flow while keeping clogged ducts at bay and relieving engorgement and swelling. Some moms find they take the highest dose when they experience plugged ducts and then return to a maintenance daily dose. Other moms take a consistent daily dose for health breast maintenance during lactation.
It’s important to note that our lactation supplements are made with natural ingredients that are safe for both you and your little one. However, we always recommend consulting with your healthcare provider, lactation consultant, or a trusted professional to discuss your specific needs and get personalized advice.
Remember, breastfeeding is a beautiful and individual journey, and what works for one mom may be different for another. Trust your instincts, listen to your body, and do what feels right for you and your baby. We’re here to support you every step of the way!
How long does it take before I start seeing a difference?
We understand that when you’re looking for a lactation supplement, you want to see results as soon as possible. While every mom’s body is unique, we can give you some general guidance on what to expect.
Our lactation supplements are carefully formulated with ingredients known to support milk production, aid in milk flow, and relieve common lactation issues. Most moms notice a positive difference within a few days to a couple of weeks of consistent use. However, it’s important to remember that individual results may vary.
It’s worth mentioning that breastfeeding is influenced by many factors, including your overall health, hydration, diet, and breastfeeding frequency. Some moms may see a quicker response, while others may require a bit more time. It’s essential to be patient with yourself and allow your body the time it needs to adjust.
To maximize the effectiveness of our lactation supplement, we recommend following the suggested dosage instructions and taking it regularly. Remember to stay well-hydrated, eat a balanced diet, and continue breastfeeding or pumping frequently to stimulate milk production.
If you don’t notice a significant improvement within a reasonable timeframe or have any concerns, we encourage you to consult with a lactation consultant and other healthcare providers. They can offer personalized guidance and support based on your unique circumstances.
Can these supplements make my baby gassy and fussy?
We understand that you’re concerned about the potential impact of our lactation supplements on your baby’s comfort. Let’s address your question in a way that reassures you while focusing on the positive aspects of our product.
Our lactation supplements are carefully formulated with natural ingredients that are generally well-tolerated by both moms and babies. They are designed to support your milk production and provide you with the essential nutrients you need for breastfeeding success.
Breastfeeding itself can occasionally lead to temporary gas or fussiness in babies as they adjust to new foods or experience normal digestive changes. However, any such symptoms are usually unrelated to our lactation supplements.
We prioritize the well-being of both you and your baby, and we have taken great care in formulating our supplement to minimize the risk of causing any discomfort. However, if you ever have any concerns or notice any changes in your baby’s behavior, we recommend consulting with your pediatrician or a lactation consultant for a thorough assessment and personalized advice.
Our goal is to support you on your breastfeeding journey and provide you with reliable lactation supplements that can help nourish both you and your little one.
Are your products Gluten Free?
We understand that many moms have dietary considerations, and we’re here to address your question about the gluten content in our lactation supplements.
All our lactation supplements are carefully crafted to be gluten-free. We understand the importance of catering to various dietary needs and ensuring our products are safe for moms who follow a gluten-free lifestyle.
In addition to being gluten-free, our lactation supplements are also free from other common allergens, such as dairy, soy, and nuts. We know how crucial it is to provide a product that is inclusive and suitable for moms with different dietary restrictions or sensitivities.
We take great care in sourcing high-quality ingredients and maintaining strict manufacturing practices to ensure the safety and quality of our lactation supplements. However, if you have any specific concerns or allergies, we recommend carefully reviewing the product’s label and consulting with your healthcare provider or a registered dietitian, who can offer personalized advice based on your unique situation.
We want you to feel confident and comfortable while using our lactation supplements, knowing that they are gluten-free and created with your well-being in mind.
What dosage should I take?
Finding the right dosage for our lactation supplement is important to ensure its effectiveness and safety. While we provide general guidelines, it’s essential to remember that individual needs may vary. We recommend following these suggestions as a starting point:
Each of our lactation supplements has the suggested dose printed right on the label for your convenience. It’s important to read the product label carefully for specific instructions and consult with your lactation consultant or other healthcare provider for personalized advice.
Factors such as your body’s response, milk supply goals, and overall health can influence the ideal dosage for you. Some moms find that the recommended dosage is sufficient, while others may require a slightly higher or lower dose. It’s always a good idea to start with the recommended dosage and monitor your milk production and any changes in your body. If needed, you can adjust the dosage in consultation with a healthcare professional.
Remember, consistency is key when using lactation supplements. Taking them regularly and as directed will provide the best opportunity for the ingredients to support your milk supply effectively.
Returns, exchanges, and refunds
What’s your return policy?
We want you to have the best experience with our lactation dietary supplements, which is why we’ve made our return policy as customer-friendly as possible. Here’s what you need to know:
- We offer a flexible return policy, allowing you to choose between a refund, exchange, or store credit within 30 days of purchase. We want to ensure your satisfaction.
- To be eligible for a return, please keep the following in mind:
- Items must be unused, in new condition, and with all seals intact. We cannot accept returns for products that have been used.
- Our products may not work for everyone, so we encourage you to consult with your healthcare provider(s) before making a purchase to determine if our products are right for you.
- In an effort to support our small business, we kindly request that you consider opting for an exchange or store credit instead of a refund.
- Returns are subject to inspection, and we may not accept items that are damaged, opened, or show signs of use. Please package the items securely to ensure they are protected during transit.
- Please note that original and return shipping fees are non-refundable, except in cases where we made a mistake with your order. If you believe there was an error, please email us at support@jacquelinekincer.com, and we will cover the shipping costs.
How the return process works:
- Keep your order number and the email address used to place the order handy.
- Once your return is approved, you will receive a USPS shipping label via email. The label will be prepaid, making it convenient for you.
- Affix the shipping label to the outside of your package and leave it for your postal worker to pick up. No need to visit the post office!
- Once we receive your package, please allow 2-3 weeks for us to process your return.
For exchanges: We will send you an email invoice for the return shipping. Once the invoice is paid, we will promptly send out your new item(s) so you can continue getting the benefits you expect from our products.
For refunds or store credit: We will deduct the return shipping fee from your total, and the remaining amount will be issued as a refund or store credit, depending on your preference.
We genuinely care about your satisfaction and are committed to providing excellent customer service throughout the return process. If you have any questions or concerns, please don’t hesitate to reach out to our dedicated support team by clicking below. We’re here to assist you every step of the way.
CLICK HERE TO START YOUR REFUND, EXCHANGE, OR STORE CREDIT
Important information regarding promotional items:
If you have received free or discounted items as part of a promotion and are requesting a refund from the order, we kindly ask that you return the promotional items as well. Failure to include the promotional items will result in a deduction of the retail value of those items from your refund. However, if you prefer an exchange or store credit and your new selection falls within the same spend incentive tier, you are not required to return the promotional items.
I haven’t received my order yet
All orders through our website will process the same day if placed before 7 AM central time, otherwise they will ship the next day (excluding weekends and holidays).
If you used Buy With Prime to checkout, your order ships via Amazon and is usually 1-day or 2-day shipping.
Here are some steps you can take if you haven’t received your order yet:
- Double-check the estimated delivery time: Review the estimated delivery time provided during the purchase. Sometimes, deliveries may take longer due to unforeseen circumstances such as high demand, holidays, or weather conditions.
- Track your order: Check your order tracking number. You can find this in the shipping email confirmation we sent or log in to your account to find tracking info.
If you ordered using Buy With Prime, you can see you order within the Amazon Pay tab on your Amazon account.
- Verify your shipping address: Ensure that the shipping address you provided during the checkout process is correct. An incorrect or incomplete address can cause delays or failed deliveries. If needed, you can contact us or USPS to update the address details.
- Check for delivery attempts or notifications: Sometimes, delivery attempts may have been made, and you may have missed them. Look for any delivery notifications left at your doorstep, in your mailbox, or any email/phone notifications from the shipping carrier. It is also possible that the package is being held at a local post office or sorting facility for pickup.
- Contact USPS: if your package is lost and it realistically should have been delivered by now, you can submit a request directly to USPS to research and locate your package.
If you have followed these steps and are still experiencing difficulties, please don’t hesitate to reach out to our customer support team for further assistance.